Disclosure and Policies

Medical and Treatment Disclaimer

• All treatments and services offered at Qspa are performed by trained professionals using advanced techniques and equipment. However, individual results may vary based on skin type, medical history, and other factors.
• We recommend consulting with our specialists to determine the best treatment for your needs. It is essential to disclose any medical conditions, allergies, or medications during your consultation to ensure your safety and optimal results.
• Qspa is not liable for any adverse reactions resulting from undisclosed medical conditions or non-compliance with post-treatment care instructions.

Refund and Exchange Policy

• No Refunds or Exchanges: All purchases of products and services, including packages and gift cards, are final. We do not offer refunds or exchanges under any circumstances.
• If you experience an adverse reaction to a product purchased from Qspa, please notify us immediately. We will assess your concern and provide a suitable alternative or credit at our discretion.

Appointments and Cancellations

• Cancellations and Rescheduling: We require at least 24 hours' notice to cancel or reschedule appointments. Late cancellations or no-shows may result in a fee equivalent to the full cost of the scheduled service.
• Late Arrivals: Arriving late may result in a shortened treatment time to accommodate subsequent clients, with the full service fee still applicable.

Gift Cards and Packages

• All gift cards and prepaid packages must be used within their validity period and are non-refundable. Expired gift cards or unused package sessions will not be honored.

Privacy Policy

• Your privacy is important to us. All personal information collected during your visit or booking will be handled securely and used solely for appointment management and communication regarding your services.

Thank you for choosing Qspa. We are honored to be a part of your wellness journey and look forward to helping you achieve your beauty and skincare goals!